Privacy Policy

Last Modified: January 22, 2019

1. Introduction

  • Knew-memories (“Company,” “we” or “us”) respects your privacy and is committed to protecting it through our compliance with the following provisions (this “Privacy Policy”).
  • This Privacy Policy describes the types of information we may collect from you or that you may provide when you access and use Knew-memories, a mobile application, including any content and functionality (the “Service”) offered on or through Knew-memories (the “App”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
  • This Privacy Policy applies to information we collect:
    • On the App.
    • When you interact with other websites and services that include links to this Privacy Policy.
  • This Privacy Policy does not apply to information collected by:
    • us offline or through any other means, including on any other website operated by any third party; or
    • any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.
  • Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the App. By accessing or using the App, you agree to this Privacy Policy. This Privacy Policy may change from time to time, as detailed in section 11 of this Privacy Policy.

2. Information We Collect About You and How We Collect It

  • Types of Information. We collect several types of information from and about users of the Website, including information:
    • by which you may be personally identified, such as name, age and email (“personal information”);
    • that is about you but individually does not identify you
  • Information We Collect. We collect this information:
    • Directly from you when you provide it to us.
    • Automatically as you navigate through the App. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons and other tracking technologies.
    • From third parties, for example, facebook and Google.
  • Information You Provide to Us. The information you provide us on or through the App may include:
    • Information that you provide by filling in forms on the App. This includes information provided in the process of carrying out a transaction through the Website.
    • Information requested by us when you report a problem with the App.
    • Records and copies of your correspondence (including email addresses), if you contact us.
    • Your responses to surveys that we might ask you to complete for research purposes.
    • Details of transactions you carry out through the App and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the App.
  • Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with the App, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
    • Details of your visits to the App, including traffic data and other communication data and the resources that you access and use on the App.
    • Information about your mobile device and internet connection, including your IP address and operating system.
  • We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). See section 7 of this Privacy Policy for information on how you can opt out of behavioral tracking on the Website.
  • The information we collect automatically is generally statistical data that does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Website and to deliver a better and more personalized service, including by enabling us to:
    • Estimate our audience size and usage patterns.
    • Store information about your preferences, allowing us to customize the App according to your individual interests.
    • Speed up your searches.
    • Recognize you when you return to the App.
  • We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

3. Third-Party Use of Cookies and Other Tracking Technologies

  • Some content or applications, including advertisements, on the Website are served by third parties, including tracking companies, advertisers and other service providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
  • We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt-out of receiving targeted advertising from many providers, see section 7 of this Privacy Policy.

4. How We Use Your Information

  • We use information that we collect about you or that you provide to us, including any personal information, for the following purposes:
    • To provide the Service: We use your information to present the Website and its contents to you, and to provide the Service to you. We also use your information to fulfill the purposes for which you provide it, such as processing your customer information, and to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
    • For verification: We use your information to verify your identity in connection with our provision of the Service, for example in order to complete transactions relating to online payments you make using the Website.
    • To communicate with you: We use your information to communicate with you in relation to one or more of the following:
      • Changes to the App or the Service, or changes to this Privacy Policy.
      • News and information we believe will be of interest to you.
      • Invitations to participate in surveys and provide feedback to us.
    • For internal business purposes: We use your information for internal business purposes, including but not limited to one or more of the following:
      • Internal data analysis.
      • Composition of our printed and online publications and marketing materials which are distributed to prospective customers and/or other third parties, with your consent.
    • To showcase stories: We may use your information to showcase stories resulting from the Service in a dedicated page on the Website, or in the community where you live with your consent. When we do so, we may attribute stories to the names submitted in connection with relevant User Contributions.
    • For other purposes: We may use your information in any other way we may describe when you provide the information, or for any other purpose with your consent.

5. Accessing and Correcting Your Information

  • You may send us an email at to request access to, correction or deletion of any personal information that you have provided to us, including but not limited to any User Contributions showcased on our Website. We will endeavor to comply with any such request within a commercially reasonable time. Except for any User Contributions, we cannot delete individual pieces of your personal information except by also deleting your Login. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

6. Changes to This Privacy Policy

  • We may revise and update this Privacy Policy from time to time in our sole discretion. All changes will be posted on the App in a manner requiring your consent, and by changing the date of last revision on this Privacy Policy. If you have provided us with your email address in the process of ordering the Service, we may also communicate with you by email to inform you of any changes, and you are responsible for ensuring we have an up-to-date active and deliverable email address for you. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter.
  • Your consent to the posting of any changes on the App means that you accept and agree to the changes. You are expected to check our App and this Privacy Policy from time to time so you are aware of any changes, as they are binding on you if you have given your consent.

7. Contact Information

  • To ask questions or comment about this Privacy Policy and our privacy practices, please contact us at